Exit and backspace HDX

ZK-SVH

New Member
Joined
May 31, 2022
Messages
11
Hi everyone

Installing my HDX, As received and installed the backspace and exit buttons on the touchscreen did not work.

I’ve installed 16.07, but still can’t get these functions to work. Other touch screen feature function OK with the exception of the touch test, when I try that I get “Touch Test Failed Step One of Seven. Reason: Touch Did Not Begin on Green Dot.”

Am I missing something?

Thanks

Peter
 

Stevec

Member
Joined
Jun 24, 2020
Messages
114
We had the same issue needs to go back to Dynon for repair
 

ZK-SVH

New Member
Joined
May 31, 2022
Messages
11
Thanks Steve. Exactly what I wasn’t hoping to hear. I’m in New Zealand can’t even begin to imagine the logistical and cost of doing that…..

Peter
 

Stevec

Member
Joined
Jun 24, 2020
Messages
114
It’s not too bad a process particularly if you are still covered by the warrant. I am in NZ and have been involved in the return / repair of three units.
 
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