Skyview Touch - Frozen for 30 seconds in flight.

[cvogelfly]

Gentleman,

Yesterday I was flying a climb from 5000 to 6500 feet and one of my two Skyview Touch screens frozen. It froze exactly passing 6000 ft. The plane has only 22 flight hours of flying and this is the first time it happened . I did upgrade to the version 12 and configured the map page to show me 10 information boxes. I have two Adahrs installed. It was frozen for more than 30 seconds. Any ideia what caused it? Any recomendations? You can see in this video what happened to the left screen: https://www.youtube.com/watch?v=y1OjACeoazo (See in 1440 HD full screen)

 

[dynonsupport]

Carlos:

For in-flight situations such as this, we prefer to work directly through our Tech Support department. Please contact them at 425-402-0433 or support AT dynonavionics.

Gentleman,

Yesterday I was flying a climb from 5000 to 6500 feet and one of my two Skyview Touch screens frozen. It froze exactly passing 6000 ft. The plane has only 22 flight hours of flying and this is the first time it happened . I did upgrade to the version 12 and configured the map page to show me 10 information boxes. I have two Adahrs installed. It was frozen for more than 30 seconds. Any ideia what caused it? Any recomendations? You can see in this video what happened to the left screen: https://www.youtube.com/watch?v=y1OjACeoazo (See in 1440 HD full screen)