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We just discovered some browsers added a ".txt" extension to the key file. If that's the case, removing it so it is just ".key" should work, or follow the link in the original email to re-download your key file. (As we found a work around for the issue.) Bas.

For support, it's best to get in touch with us at help.ozrunways.com. Most common cases for it not working: - Wrong tail number. Even if you enter dashes or spaces on our sales page, they will be removed, so "VH-LCF" becomes "VHLCF" and the latter is what should be the tail number in SkyView. -...