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I has a similar issue recently and it appears that Airmate update their data manager app. After installing the updated app I needed to login again and that was hindered by having forgoten my user name and password. It appears that my user name was my tail number and the rest was resolved...

I can't speak for the USA or Europe, but for Southern Africa the only other alternative is getting my data from the crowd that brought us the 737-Max. Their data for my Dynon HDX equipped Jabiru J430 is dissapointing and expensive. The Airmate subscription for Africa is 99 Euro which is much...

I have a new Jabiru J430 with dual Dynon HDX's and an Avidyne IFD440 installed, and discovered that when I switch on the two Dynon EFIS without switching on the engine in order to update avionics data and flight plans on the ground the Hobbs gets increment with unflown flying time, apparently...