Audio Alert Issue

[raug51]

I have Skyview configured to give audio alerts for Traffic and Switch Fuel Tanks. In the Audio Setup menu, the Volume Control/Test is set at 75% and I hear the test sound "Dynon Skyview" repeatedly, so the wiring seems ok. However, I do not get the audio alerts. I do not get an Audio Subsystem Fail message. The alert data log shows the Traffic and Switch Fuel Tanks alerts are triggered. I have dual 7" Skyview units and GTR200 radio. Any ideas what the problem is? Thanks

 

[dynonsupport]

Likey you only have audio hook to one screen, and skyview requires both screens be hooked up. Run the audio test on both screens. If it only works on one, this is the problem.

 

[raug51]

Thanks for the response. I hear the audio test on both screens. Any idea what else it might be?

 

[Dynon]

And you do nominally have both screens' audio lines connected to the audio device. What is the EFIS audio output connected to, by the way? Both the device and the type of input?

 

[raug51]

Skyview audio pins 13 (left) and 31 (right) from both Skyview EFIS are connected together for mono audio and then connected to pin 32 (Aux 1 Audio In Hi) of the GTR200. Skyview audio pins 30 (Audio Ground) from both Skyview EFIS are connected together and connected to pin 31 (Aux 1 Audio In Lo) of the GTR200. I believe this is in accordance with the Skyview Installation Guide. Does this offer any clues?

Thanks

 

[Dynon]

That looks right. One last test. If you have one display powered on (test each individually), do you still hear the "Dynon SkyView" audio when you're in that menu?

 

[raug51]

With only one displayed power, I do hear the audio test from that display. For both displays, each one tested separately. Where else to look?
Thanks.

 

[Dynon]

I admit - I'm scratching my head a bit here. I think we should probably have you work directly with our support team at 425-402-0433 or support at dynonavionics dot com so that we can dig a little deeper here.