Blue screen

[lhaviation]

Hello

My EMS D10 is displaying a blue screen with the Dynon avionics logo in white, like it does when it starts.
Does anyone have this problem?
Before this bug, my EMS indicate a power supply voltage of about 10V, althoug my power supply was an stabilized supply which supplies 12.5V (I check it with the EMS on and off)

thank you
joseph

 

[dynonsupport]

Hi Joseph,

Try removing and reapplying all power to the unit - including the keep alive line. The easiest way to do this is to disconnect and reconnect the 37 pin connector entirely.

If that doesn't solve it, we'll need to have your unit back for a look. You can give us a call at 405-402-0433 or email support@dynonavionics.com

 

[lhaviation]

Hello

It doesn't solve the problem.

I sent you an e-mail yesterday, but I have no response.

Can you give me an RMA please?

thanks
joseph

 

[dynonsupport]

I think you have the RMA in hand. If not, call us at 425-402-0433.