customer service

838315

New Member
Joined
Nov 6, 2009
Messages
37
Location
Georgia
   I received all my stuff, ADAHRS, engine monitor, backup battery, GPS, engine probe package, and many harnesses. Every thing but the two 10" screens that I'm going to wait on until I almost flying. I posted a message on the support forum that the ADAHRS was missing two screws, I didn't know if all of them where like that for a reason or if I just needed to go to the local store and pick up a couple. I immediately received  this E-mail:
Larry,

Please E-mail me your full name so that I can locate your invoice and send you those replacement screws. Also, if you can send me the serial number from your ADAHRS, I can review our production records and verify that your unit was properly calibrated.

Regards,

Kirk Kleinholz
Sales Account Manager
Dynon Avionics

He also sent  his office and cell numbers.

This company has the best customer service there is!!!!!

                            Thanks Kirk,
                                Larry
 
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