D10A screen blocked at startup

[jpleroy78]

When I start my D10A I have white screen with Logo Dynon and stay with this picture.
Impossible to shut off : buttons inactives.
Have you experience on similar problem ? May be the battery ?
Jean-Pierre

 

[Dynon]

Probably not the battery. This sounds like a hardware issue that we may require that we have the product here for repair. Please get in touch with our support staff at support at dynonavionics dot com or 425-402-0433.