EFIS D6 More Blinking screen

svaevethy

New Member
Joined
Apr 30, 2010
Messages
3
Location
Denmark
We Purchased our EFIS D6 (D6 v 1.0.1-ser no.1063, EDC-D10A v 5.1.1 ser no 10848) in November 2009, via MENDELSSOHN PILOT SUPPLIES UK
Purchased original wiring Harness in December.
Installed in our new Dimond hk36 motorglider in December. This was done at our workshop temperature about 20 degrees Celsius. Everything looked fine after installation.
Because of harsh winter and much snow, and wet runway, we could not fly until about April 1 this year.
At every start - D6 blinks black and blue screen.
But after about 10-15 minutes airborne - D6 works correctly
We have checked the voltage and the minimum is never less than 12 volts.
Yesterday I downloaded 5.3 (D6/D60 1.1) PC Software  and the first thing I did was doing a backup of the existing software in the unit –
Then I let it do updating to the unit. Everything went fine - just no change – after that - still blinking.
As a test I used a hair dryer and heated the room behind the dashboard to about 20 degrees Celsius for one hour.
Then when starting EFIS D6 everything works perfectly normal.
I stopped and started the unit several times with no problems.
Then waited until temp was dropped again down to hangar temp which was abt.10 deg Celsius.
Then the problem was there again.
Did all the preheating again – and all working ok.
Is this temp problem a known issue?
Im asking because the next new aircraft to the club here – a Stemme S6 will be delivered from Stemme June 1 - and this one is ordered with a EFIS D10 installed.

BR
Svaevethy Gliderclub Denmark/Thomas Christensen
Chairman
www.svaevethy.dk
formand@svaevethy.dk
 

dynonsupport

Dynon Technical Support
Staff member
Joined
Mar 23, 2005
Messages
13,226
Hi Thomas,

It's a rare issue, but there have been a few units in our production history that have been more temperature sensitive than others. Please email support at dynonavionics dot com - we'd be happy to take a look at it and get it performing to specification.
 

svaevethy

New Member
Joined
Apr 30, 2010
Messages
3
Location
Denmark
Many thanks for the quick response -
One last question, must we send via Mendelssohn in GB or can it be made directly to you and still performed under warranty.
We can enclose the original invoice from Mendelssohn as proof of the purchase date.
Thanks in advance.
Svaevethy Glider Club Denmark / Thomas Christensen
Chairman
www.svaevethy.dk
formand@svaevethy.dk
 

dynonsupport

Dynon Technical Support
Staff member
Joined
Mar 23, 2005
Messages
13,226
You need to contact us to get an RMA number so we can track the return, but you can mail it direct to us without going through Mendelssohn and you don't need to include any paperwork. We honor warranties on all our products no matter when purchased.
 

svaevethy

New Member
Joined
Apr 30, 2010
Messages
3
Location
Denmark
Thanks again
Have send email to support - waiting for response.

BR.
Svaevethy Glider Club Denmark / Thomas Christensen
Chairman
www.svaevethy.dk
formand@svaevethy.dk
 
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