I just updated an installation in progress with this file and Method 1 -
SkyView_13.0.3_US_Package_Aug20v2.duc
In the process I seem to have lost all of my EMS data - the screen is the same and the widgets are there with my few edits, but no data is displayed.
The EMS>SENSOR DEBUG page shows all of the inputs as "nan", but the sensor mapping page is unaltered and seems to be correct.
I presume a file is missing and after a brief call to Support I loaded this file -
sensor_08_03_2015.sfg
No change occurred. The EMS is OK on the network and the LED is flashing.
I presume I have a basic file missing somewhere but don't know where to look.
SkyView_13.0.3_US_Package_Aug20v2.duc
In the process I seem to have lost all of my EMS data - the screen is the same and the widgets are there with my few edits, but no data is displayed.
The EMS>SENSOR DEBUG page shows all of the inputs as "nan", but the sensor mapping page is unaltered and seems to be correct.
I presume a file is missing and after a brief call to Support I loaded this file -
sensor_08_03_2015.sfg
No change occurred. The EMS is OK on the network and the LED is flashing.
I presume I have a basic file missing somewhere but don't know where to look.