Error log submission - need a working link

J

Jboyle

New Member
Joined
Jun 7, 2024
Messages
5
Need to submit an error log - but the link I have found to do so (http://dynon.aero/reportlog) just leads to a landing page that gives options for the documentation for experimental, certified, and advanced flight systems. No way to upload a log.

Anyone know the correct link?

Have dual 10in HDX. Was entering the pattern when xponder failed followed by a re-boot of the co-pilot display. Once the display re-booted, xponder was back online. All happened pretty quickly - started as I entered the 45 and was all back up as I was abeam the numbers. After landing, had a msg on the co-pilot display that an event had occurred, that the system was stable and posed no flight risk (something to that effect) and directed me to download the log and submit.

Thanks
 
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Marc_J._Zeitlin

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Sep 24, 2007
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Tehachapi, CA 93561
Jboyle said:
Need to submit an error log - but the link I have found to do so (http://dynon.aero/reportlog) just leads to a landing page that gives options for the documentation for experimental, certified, and advanced flight systems. No way to upload a log.

Anyone know the correct link?
Click to expand...
AFAIK, there is none - you submit an error report to the support email, and then email them the log.

I've been asking for a bug/error reporting DTS (Defect Tracking System) that's open to customers for .... 15 years now? No dice.
 
J

Jboyle

New Member
Joined
Jun 7, 2024
Messages
5
Marc_J._Zeitlin said:
AFAIK, there is none - you submit an error report to the support email, and then email them the log.

I've been asking for a bug/error reporting DTS (Defect Tracking System) that's open to customers for .... 15 years now? No dice.
Click to expand...
Got it, thanks. Submitted a case. When I try to attach the log file, I get an error.
 
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