HDX System Reset While In Flight

[PhatRV]

Last weekend, my 10" HDX system reset while in flight. I downloaded the diagnostic zip data to the USB drive after I landed.

Is there a contact at Dynon who can review the diagnostic file?

Thank you

PS. I tried to unzip the file but it was protected with a password. Is there an alternative way to view the content?

 

[Blimpguy]

Hi there,

If you use this link to submit the files to us, someone will be able to review them to see what caused the reset.

Diagnostic File Upload Link

Those files are password protected, so there's not much that can be viewed in the field with those specifically. We have a program that unpacks them and allows us to analyze the data.

 

[PhatRV]

I downloaded the diagnostic file using the link above.
Thanks