Incompatible Software Version?

[Mazerbase]

Tried to update my HDX 800 today with the software update released yesterday. I've used Dynon for over 10 years so I have some idea how to do the updates. Today, I the Dynon SV had the above error message. I confirmed I was using the right software (Dynon HDX 800 with serial number >31000, redownloaded the software update and received the same message. Anyone else with the same problem? More importantly, anyone know why this is happening and how to fix it? Thanks.

 

[Rhino]

Try loading the system files individually, Method 2 on the downloads page. There are actually two different files for the HDX800 there, depending on the original ship date of the system.

 

[Mazerbase]

And, as I mentioned, I checked the serial number and used the correct download but I will try to load the files seperately.

 

[jakej]

Didn’t Dynon say something about mixing the different models eg HDX & Classic ? may cause ‘issues’?

 

[Mazerbase]

Well, since I only have the one EFIS (HDX800), I'm not mixing models. And, that is only if you are running different software versions (which would be happening now because I don't think the Classic isn't being updated).

 

[Rhino]

And, as I mentioned, I checked the serial number and used the correct download but I will try to load the files seperately.

Yep. I saw that. I have no idea why, but the different upgrade files go by ship date rather than serial number. Maybe that corresponds to the serial number. I don't know. But I figured it at least wouldn't hurt to try.