Missing data on Map/Info page

[swatson999]

For the first part of my flight today, perhaps 1/2 hour or so, when I selected "Info" from the Map menu, I only had the following three options:

RECENT
RWY
RMK

There were not options for

APT
FREQ
WX

I could not, therefore, select any other airports than the "Recent" list (such as my destination) to get information/wx/etc.

Then, mysteriously, after about 1/2 hour, they reappeared, and remained available throughout the duration of the flight, and on the return flight home.

Any ideas?

 

[Dynon]

That's weird. A bunch of questions: What version of SkyView are you running? Were you getting any database errors, or syncing messages, or anything else that was amiss? How many screens do you have? Where are you in the world? The RWY and RMK tabs are actually sort of "sub-tabs" of the selected airport - do you happen to know what airport they were pertaining to (via the remarks or possibly the runway). If it happens again, can you snap a picture or take a screenshot? (buttons 2/7 simultaneously with a USB drive plugged into the display).

 

[swatson999]

The latest version, what is that, 11 I think? Anyway, it's whatever the latest greatest version is
No DB errors.
No sync messages, nothing else wrong, it was working perfectly
1 screen
Los Angeles area
Do not remember what exactly those sub-tabs were showing, to be honest
If it does, I'll get a screenshot or two

Going to try to hop in the air before work tomorrow morning, so we'll see...with my luck, it'll be one of those random, unrepeatable errors LOL...what we would call a UVF...unverified failure