New D10A Failed right out of box 2 times

[kurtfly]

I am helping my friend install a D10A. This was an upgrade from a D10. Performed the Magnetometer EDC wiring change. Before I even plugged it into the aircraft I installed the battery and powered it from internal battery. The Dynon logo comes up and immediately powers off. I thought the internal battery was dead. So I plugged it into the aircraft power and it the Dynon logo appears and powers off / on / off / on / off / on. Cycles on/off until power is removed. I tried it with and without the battery installed. This is the second "Out of Box" failure of this brand new D10A. It has never worked.
What could be wrong???

 

[Dynon]

Kurt - Let's have you and your friend investigate this this with our support team directly. Can you give us a call at 425-402-0433?

 

[Legon]

I have the same problem with my D10A.
What can I do? I live in Russia.

 

[Dynon]

Oleg: Please get in touch with our support team directly for further help with this issue. They can be reached at 425-402-0433 or support at dynonavionics dot com.