Through a combination of my own clumsiness (not quite as flexible as I used to be), a tight RV-4 cockpit and some boots - I managed to kick the volume knob on my SV-COM and broke it off. 
Called and confessed my situation to Dynon, got the RMA and set off fully expecting to pay the quoted repair fee.
Got it back yesterday, No Charge! Wow, what a nice surprise. Love the outstanding and unexpected customer service. You guys are great. Couldn't be happier with my choice of Dynon in both of my airplanes!
BTW - installed and flew V15 yesterday. Great new features! Nicely done.
Steve
RV-4
Bearhawk 4PL
Called and confessed my situation to Dynon, got the RMA and set off fully expecting to pay the quoted repair fee.
Got it back yesterday, No Charge! Wow, what a nice surprise. Love the outstanding and unexpected customer service. You guys are great. Couldn't be happier with my choice of Dynon in both of my airplanes!
BTW - installed and flew V15 yesterday. Great new features! Nicely done.
Steve
RV-4
Bearhawk 4PL