New Aug 2026 software question

Solana said:
Does the new software fix the next waypoint problem?
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Our software team is still working on that issue that some customers are experiencing. It continues to be a complicated one as not all customers are experiencing it.
 
Solana said:
Would it help if I provided any data from my panel?
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Sure, any data is useful to running these kinds of things down. Pulling diagnostic data from the system would be most helpful in this case. You can do this by plugging a USB into your unit and going to SETUP > SYSTEM SOFTWARE > EXPORT DYNON DIAGNOSTIC FILE > select this and push button #8 to export it. You can upload that data to us from your computer using the link here: Diagnostic File Upload Link
 
Thanks. The data file has been sent. Good luck with it!

Rick Solana
 
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