Airmate map issue

Avee8or

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Joined
Jan 5, 2025
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12
What is the solution? My display gives a big blank area where a sectional and TAC chart meet. My home field just happens to be in that area! I do not see any options for turning off the TAC chart display. WOndering how to get rid of this annoyance!

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Rhino

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Jul 20, 2009
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1,846
Interesting. What prompted this? Was there a chart or software update installed when this started?
 

Avee8or

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Jan 5, 2025
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I updated charts. Prior database was 6 months older as I have been on extended absence from home. Tried re downloading on fresh usb stick but problem persists. Next update will come soon so hoping the problem disappears.
 

Rhino

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Jul 20, 2009
Messages
1,846
Sounds like an issue with Airmate. I doubt it would help, but you might try resetting your map settings.
 

Avee8or

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Jan 5, 2025
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Sounds like an issue with Airmate. I doubt it would help, but you might try resetting your map settings.
Thanks. Didn't work. Still awaiting response from Airmate and Dynon. New database coming shortly; will see if that fixes it. Will try a friend's Seattle Avionics database to see if that narrows the problem to airmate.
 

Avee8or

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Jan 5, 2025
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For what it is worth, neither Dynon nor Airmate have responded to my emails regarding this issue. Dealer also unable to help…never saw this problem he says. Disappointing.
 

Avee8or

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Jan 5, 2025
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Dynon did respond and got word from airmate. Aware of problem, thought it had been fixed. Problem persists with latest database download. I never heard from Airmate, and happy with Dynon support.
 
Joined
Nov 11, 2021
Messages
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Dynon did respond and got word from airmate. Aware of problem, thought it had been fixed. Problem persists with latest database download. I never heard from Airmate, and happy with Dynon support.
I had some issues with Airmate previously. They had been very responsive. The last 2 times I needed help I didnt hear anything. Disappointing.
 

Avee8or

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Jan 5, 2025
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Dynon did respond and got word from airmate. Aware of problem, thought it had been fixed. Problem persists with latest database download. I never heard from Airmate, and happy with Dynon support.
Well, the latest airmate DB update still has the problem. Pity I just renewed or I would switch to Seattle. Going back to see if Airmate is any more responsive than before. (Low expectations!)
 
Joined
Nov 11, 2021
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I also had a problem with last download. Contacted dynon and they said it was an airmate issue. Had a funky taxiway intersection leaving the ramp and the Geo referenced plate wasnt showing me where I was. I obviously was still on the taxiway but the plate had me quite a bit off of it.

Sent the pic to airmate and got a response that they would inform the proper people. Dynon had said airmate had been very busy. Might be a case of you get what you pay for. My sub ends in the fall, will see how it goes until then.
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Avee8or

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Jan 5, 2025
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Dynon more responsive for certain! Maybe Airmate detected those bushwheels on your bird and decided you were going off paved runway! :cool:
 
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