D 100 brigtness

[Ottotto]

Hi
Just a question about a problem with my D 100
The brigness of my efis is not stable
it starts with the maximun level and it goes down reaching a medium brightness
At the same time the sensor for automatic brighness is shown as "not available" (same as in the D120 but the max brighness)
Did someone experience the same problem?
Do you have any suggestions
Thanks in advance

Otto

 

[Dynon]

Do you have either of the AP74 or HS34 in the aircraft? How long does it take the D100 to dim? Does it happen immediately after it boots up? What kind of aircraft?

 

[Ottotto]

I do not have AP74 or Hs 34
I have a trutrak autopilot digiflight II
The D100 starts with a good brigtness and then in 3 4 seconds it becoms darker; same problem when I push the dimmer regulation button
The aircraft is a Sportcruiser
Thanks a lot
Ciao

Otto

 

[Dynon]

When you go to the DIM menu and press brighter and darker, what happens?

 

[Ottotto]

It works
After a couple of pushes on the button it become black; then much more to become brigth (maximum level)
But after few seconds it become darker, hard to be read in a sunshine day

 

[Dynon]

If the darker button is alternating between actually dimming the screen and turning off all the backlight, that sounds like a hardware issue we'd need to see here to fix. If that's what you're seeing, please get in touch with our technical support staff at support at dynonavionics dot com or by phone at 425-405-0433.

 

[Ottotto]

I'm going to contact my service point
Thanks a lot

Otto