Dynon Answering the Phone

rjones560

Member
Joined
Dec 13, 2019
Messages
119
Location
Las Vegas
Apparently the employees at Dynon no longer answer the phone. I have probably called 200 times to tech support and sales this morning and I never get through. I left messages at 8:00am on both lines and no one has called me back and it is 10:00am.
I really need some help with some equipment that came out of the box defective one is an ADAHARS 201 that keeps reporting that the pins 4 & 8 are not communicating and the other is a HDX1100 that was just installed and the number. 2 button does not function at all. It would be nice if someone would answer the phone, answer emails or return call after a while.
 

rjones560

Member
Joined
Dec 13, 2019
Messages
119
Location
Las Vegas
Well they finally called back at nearly 1030am. No great news though. There are no replacement parts available and turn around time with shipping is likely to be closer to 2 weeks than a week.
 
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