EMS INSTALLATION PROBLEM

[J.L.Chaffenet]

I just finished the installation of and D100 + D180 system and I have with the 180 the exact problem described page 8-5 of the D180 INSTALLATION guide : FlightDEK-D180 dispalys a blinking blue screen. I have checked both 2amps and 10V parameters and it is OK . My source is the battery of the aircraft.
I exchanged D100 (the D100 works well) and D180 location and the problems remains with the D180.
My unit is PN 100564-001 SN 002054 purchased six months ago from Aircraft Spruce.
Please tell me what to do
Thanks and regards
Jean-Louis Chaffenet

 

[dynonsupport]

Could be something wrong with the D180, or it could be that it's not quite seeing a high enough voltage. When the D180 is blinking, what does the voltmeter on the D100 read (it's under INFO>VMETER in the menu)?

 

[J.L.Chaffenet]

Thanks for your help.
We have disconected the 25 pins connector and remove the back-up battery without positive reset.
The voltage read on the D100 is 12.3 VOLTS; We have also powered the D180 unit on a bench up to 14 volts without result.
Jean

 

[dynonsupport]

If the FlightDEK-D180 was hooked to a 14V regulated power supply on the bench and is still rebooting, we'll need to look at it here. If that's the case, give us a call at 425-402-0433 to set up a return authorization. Ask for tech support.