Main panel failure in flight

[Ron_Wullaert]

On the last couple of flights, we experienced a failure of the main panel in mid-flight. Before the start and during the first part of the flight, everything is working as it's supposed to. Then in a flash, the main screen lights up with a white background (see the attached picture).
To resolve the issue, I restarted the panel by holding F1 to shut down the panel and then restart it. In most of the occasions, this procedure allows a normal restart of the panel. On one occasion, a restart resulted in an immediate white screen again.

I've exported the log-files for reference. Should I attach them to this post?

Ron

 

[RVDan]

I would suggest you contact Dynon support by email or phone. They are great, and this kind of failure usually gets their attention. You can email them and attach the file.

 

[Ron_Wullaert]

I would suggest you contact Dynon support by email or phone. They are great, and this kind of failure usually gets their attention. You can email them and attach the file.

Thanks for the suggestion. I sent them an email already

 

[DBRV10]

Make sure there are no SAN DISK compact USB keys installed either directly or in the harness on that screen. They are known to cause problems. So don't use them at all.

 

[Ron_Wullaert]

Make sure there are no SAN DISK compact USB keys installed either directly or in the harness on that screen. They are known to cause problems. So don't use them at all.

I use a USB drive to store flight plans on but its not a SanDisk brand.

 

[Dynon]

And also, know that you should be able to restart a display by pressing buttons 1/2/5 at the same time.