Once again excellent customer service from Dynon

[GWMotley]

I just received a transponder back from service. This piece had been throwing an intermittent txpndr error message on the Skyview display for the the last year or so. Recently the error was becoming more frequent and then ATC finally reported losing my signal on the last flight. I requested an RMA from Dynon as I have in the past for other items to start the formal investigation. They in turn said it needed to be return it to the manufacturer for detailed eval. Even though out of warranty, the repairs were completed without charge. I just completed a local flight and performed an FAA ADSB performance flight review which was flawless. Thank you again Dynon and staff.

 

[sshae]

I just recently had a similar experience with Dynon on a display that was acting up. Quick turn around and more than fair to me on the repair costs.

 

[Flying_Monkey]

Reports of service like these were a large factor of my choice to go with Dynon HDX vs the competition. It's good to share this and let the company know that they should continue to do this right as they grow!