Repair service-fail

[britguy59]

I sent my D100 in for repair after they promised it could easily be fixed. Screen was a bit dim. Turnaround was supposed to be "10 working days max" Its now 3 weeks since they received it and unless I scream for a response by email I get nothing. Multiple calls to them go unanswered. I asked for it to sent back to me as is and all they said was, "we're looking at it now". 4 days later, still no further info. Still waiting.

I have other options for fixing it, but they don't seem to want to communicate nor return my device.
Anyone else having this issue?

 

[Dynon]

Sorry for the delayed repair. I think our support team is in touch and will have your D100 heading back your way Monday.