Skyview touch reboot inflight - help

[tclombardi]

SW version 15.0.3, left display has battery backup.

I have around 45 hours on a new Skyview touch dual display panel, today while working the right display calling up info on an airport my left display rebooted.

I have my system configured for "revision mode", my right display went into revision mode which confused me because the left screen was still up and running, then my left screen rebooted.

After I landed I downloaded a diagnostic file for both displays.

Has anyone experienced reboots while flying?

 

[skysailor]

I had that issue with one of my displays. Send the diagnostic files to Dynon. There is an upload site to do this. Support will get back with you. In my case they issued an RMA and had me return the display. Dynon Support is the best in the industry.

 

[Dynon]

Definitely get in touch with our support team directly to follow up on this issue. Have you happened to see any SYSTEM EVENT messages in the alert area?

 

[tclombardi]

No system event message. I talked with tech support today. Thanks for your help, hopefully this isn't a hardware issue.
Tom