Synchronising hang up

[TLNZ]

Hi

On start up probably 50% of the time the displays get hung up synchronising. Rebooting usually fixes the problem. TL2000 S4 Sting with Rotax 912iS and Dual Skyviews.

Any suggestions. The factory suggested starting without instruments running which I guess could suggest voltage spikes, but seems along time to start then wait for the skyviews to boot to see if there is oil pressure?

Thanks

John

 

[preid]

Boot one display off the battery and start up the airplane, one display will (should) continue to report while synch occurs.
Not quite sure I understand the synch issue however. I only saw this issue when I was updating a database, not everytime I start up the displays.If this is a database issue not working, than load the database on each display- turn one on upgrade. Turn off than turn the second display on and load database.

 

[dynonsupport]

John:

We've heard of this problem a few times, and we'd like Tech Support to work with you directly to resolve it. Please email support@dynonavionics.com and reference this post. It would be very helpful if you could record some screenshots of the issue by inserting a USB flash drive and pushing buttons 2+7 to record the screenshots onto the USB flash drive. Please send the screen shots with the email.

Update: email address above now corrected.

Hi

On start up probably 50% of the time the displays get hung up synchronising. Rebooting usually fixes the problem. TL2000 S4 Sting with Rotax 912iS and Dual Skyviews.

Any suggestions. The factory suggested starting without instruments running which I guess could suggest voltage spikes, but seems along time to start then wait for the skyviews to boot to see if there is oil pressure?

Thanks

John 

 

[TLNZ]

Hi

Ok, thanks will do. We did try starting with the dynons off then starting after engine start but still had the same issue.

Thanks

John

 

[TLNZ]

Actually that email address does not work, screen shot attached. Can you please send an email address to john@johnohara.co.nz.

Thanks

John

 

[thibault]

The email address is incorrect.  Should be:

support@dynonavionics.com

not avinics.com

 

[dynonsupport]

John:

Apologies - I mistyped our support email address:

Corrected - support@dynonavionics.com

Thanks for the assist Tom!

Actually that email address does not work, screen shot attached. Can you please send an email address to john@johnohara.co.nz.

Thanks

John

 

[dynonsupport]

John:

Tech Support emailed you as requested.

Actually that email address does not work, screen shot attached. Can you please send an email address to john@johnohara.co.nz.

Thanks

John

 

[TLNZ]

Screen shot and some of the smaller log files sent by email.

John

: