voice disappeared

[filoo]

hi support,
Since the update 6.0, the voice of the AP disappeared.
With the update 6.2, it goes to return?
best regards
Philip from France

 

[Dynon]

Voice should still work in 6.0, and there aren't any changes in 6.2 (because we don't believe there to be any issues there). One thing that sometimes causes confusion is the fact that if you have multiple displays, the audio outputs from all of them MUST be connected to your audio panel or intercom.

 

[Bruno]

Hello Support

Just so you know but the Voice on my Skyview has been intermittent since the last update..could there be a bug somewhere??

Thanks

Bruno

 

[Dynon]

We don't believe there to be a bug - how many displays do you have in your system? If more than one, are they BOTH wired to your audio panel or intercom? Also, is the nature of the intermittency that it either works or doesn't work for a flight? Or do the warnings come and go on a single flight?

 

[filoo]

hi, it's Philip again,
after update 6.2, i confirm that the two displays have the same configuration with both, voice appears on all messages in hardware setup, but no voice on (parameters on 90 %).
an another idea?
best regards
Philip form France

 

[Dynon]

Go to the volume adjust setting on both displays (separately). Do you hear audio from either?

 

[filoo]

hi, no sound in both of them and the two display are with the same configuration.

 

[Dynon]

Philip - We're not really sure what might be causing this. A diagnotics data log might be helpful. We've send you a private message on how to submit one to us for evaluation.

 

[filoo]

hi
I sent you the file log of the diagnosis and have no answer from you.
What's happen? do you find the problem?
thanks for your help and your answer
Phiilp

 

[Dynon]

Hi Philip - I don't have an update from our engineering team on this report at this point. We do review every bug report, but it sometimes takes some time to do the actual analysis.

 

[Bruno]

Hello Support

       Single display ( SV-700 ) and nothing change in the set up menu. Flew the aircraft today and voices worked maybe 30 % of the time at best.

Intercom, radio and Skyview volume and squelch checked and all normal as they should be.

Never had this problem before since the voices have been available.

Sure will be nice if they work like they use to.

Thanks

Bruno

 

[Dynon]

Bruno - what was the version you were on previously that worked as expected? And what was the first version that you noticed the voices weren't working all of the time?

Philip - We've looked at your log and are not seeing anything wrong with the alerts. In other words, the alerts are being "triggered" by the system when they should be. Do you hear voices sometimes, or never?

 

[filoo]

hi,
for Philip: we hear no more voice since the update in 6.0
best regards

 

[Dynon]

We have something for you to try here and will be PMing you both with instructions.

 

[Bruno]

Hello Support

I'm using the latest software version ( 6.2 I believe ) and was using the previous one before.

I started missing the voices with the latest version of the software. Worked fine before..

Thanks

Bruno

 

[Bruno]

Hello Support

I just downloaded the patch you sent me and will install it tomorrow and most likely test it this week end

I will report back

Thanks

Bruno

 

[filoo]

and me too, i just downloaded and try as soon as possible
thanks a lot
best regards
Philip - France